Have questions? Need assistance? Want to tell us how we're doing? Use these handy tools to get in touch with us.

We want to hear from you.

Provide feedback about the IX Portal by emailing the Equinix Team.

Equinix is dedicated to providing customers with an Amazing Customer Experience in every aspect of your relationship with us. Submit any questions or comments you may have about what we can improve – or what we are doing well – and we will respond within 24 hours.

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